Privacy Policy

Pilot Media is a creative digital media partner who helps brands get closer to their audience with creative and engaging content.

Communicate your brand message effectively, and drive business growth.

Our PRIVACY POLICY

At Pilot Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in line with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number (when you fill out forms or contact us).

  • Technical Data: IP address, browser type, operating system, referring URLs, and website usage (via cookies and analytics).

  • Marketing Preferences: Your consent to receive newsletters or promotional communications.

2. Legal Bases for Processing

We process your personal data under the following legal bases (as per GDPR Article 6):

  • Consent: When you opt in to marketing communications or accept cookies.

  • Contract: When processing is necessary to provide the services you request.

  • Legal Obligation: Where we must comply with applicable laws and regulations.

  • Legitimate Interest: To improve our services, secure our website, and operate efficiently.

3. How We Use Your Information

Your personal data may be used to:

  • Respond to enquiries and deliver services.

  • Send updates or marketing communications (only with your consent).

  • Improve website functionality and user experience.

  • Comply with legal and regulatory requirements.

4. Cookies and Tracking

We use cookies to analyze website traffic and optimize functionality. You may disable cookies through your browser, but some features may not work as intended. For details, please see our Cookie Policy.

5. Sharing of Data

We do not sell or rent personal data. Information may be shared with:

  • Service Providers who support website hosting, analytics, and communications.

  • Legal Authorities if disclosure is required by law.
    All third-party providers are bound by GDPR-compliant agreements.

6. Data Retention

We keep personal data only for as long as necessary:

  • Contact form submissions: up to 12 months.

  • Client-related data: retained for the duration of the contract plus 7 years (for legal/accounting obligations).

  • Marketing data: until you withdraw consent.

7. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access your data.

  • Right to rectification of inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”).

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

  • Right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Pilot Media
📧 Email: terry@pilotmedia.ie
🌍 Website: https://www.pilotmedia.ie

Supervisory Authority:
Data Protection Commission Ireland